Getting a new carrier up and running is a challenging thing to do. However, it is a necessary process that can be made more explicit and engaging for everyone involved.
Ensure a smooth transition with integrated solutions for state appointments, product training, and comprehensive insurance monitoring of CSA scores, risk assessments, insurance coverage, operating authorities, and more.
Automate the Process
A frictionless onboarding experience is what every user craves, from an online store to a new debit card. Fortunately, 3PL companies can achieve this by using automation technology to expedite carrier onboarding.
Manually finding, vetting, and hiring carriers is time-consuming and labor-intensive. However, automation software eliminates this process by connecting directly with shipper portals for instant electronic signatures and reducing the amount of data needed.
Additionally, eliminating unreliable faxes and using digital footprint analysis to perform KYC checks without asking for selfies or ID numbers can save time and money while satisfying due diligence.
Automated carrier onboarding and insurance monitoring also enable you to grow your carrier network by vetting insurance coverage, CSA scores, operating authority, roadside inspection violations, and more based on each shipper’s requirements. This translates into greater profitability and scalability for your brokerage. This can be achieved by connecting your onboarding and monitoring systems with an all-in-one TMS, such as Truckstop’s RMIS Carrier Onboarding product.
Streamline Communication
Inefficient communication within a business can result in a lot of wasted time and money. Studies have shown that a company with 100 employees spends an average of 17 hours each week clarifying communication, and this downtime can directly impact a business’s bottom line. Streamlining communication through tools that improve collaboration and allow employees to communicate effectively can help businesses save time and money.
When teams work with different data sets, it can become difficult to pinpoint issues and make informed decisions about project specifications. Using specification management tools that allow for a synchronized data language can help teams streamline communications and reduce confusion.
To learn more about how Streamlining Communication can benefit your agency, request a demo of Ease today. Brokers and agency users can access initial training through a 30-minute kickoff call, three 60-minute virtual Zoom sessions with an Ease onboarding manager, and self-service training resources in the Ease Academy and Help Center.
Ensure Compliance
It is crucial for freight brokerages to digitally onboard and monitor carriers for compliance before assigning loads. Insurance and liability coverage can lapse, safety scores may fall, and operating authorities expire; keeping tabs on these details is vital. Using a carrier onboarding and insurance monitoring solution that integrates seamlessly into a capacity management workflow lets you confirm that your carriers comply quickly.
Truckstop’s advanced carrier selection features allow you to set and maintain your own rules for selecting carriers based on factors like financial stability, communication abilities, limits of liability, and more. We also provide daily status reports on every carrier you onboard, ensuring that their operating authority, safety ratings, and insurance are current. This reassures your shippers that their freight is in good hands and keeps your team from unintentionally violating the law.